If you have a FitBit Charge 5 and the updated to version v194.61 damaged your device, you may be entitled to compensation.

Fitbit Charge 5 owners report the latest v194.61 update has made their wearable unusable. They complain of excessive battery drain, with the fitness band eventually showing a black screen. There seems to be no way to stop the Charge 5 from auto-updating itself. You can block the Fitbit app’s access to the internet to prevent it from downloading the firmware, but this will cause a data syncing issue.

If your Charge 5 is  “bricked,” there may be no way to revive it. Google’s support is providing a 35% discount code to users who have a warranty.  We believe this is not enough especially as the vast majority of consumers affected by this issue will be unable to use theer device.

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